Terms of Service
These terms are the agreement between you and Faltan. Please read them: by using the app you accept them.
1. Acceptance of these terms
Faltan ("the app", "we", "us") is an independent tool to track collections and coordinate trades, operated by the individual identified on our Legal identity (Impressum) page. By creating an account or using the app you enter into a binding agreement with these Terms and our Privacy Policy. If you do not agree, please do not use the app.
2. Who can use Faltan
You must be 16 years or older to create an account and use Faltan. If you are under 16, you may not use the service. By using the app you confirm that you meet this age requirement and that the information you provide is truthful. We may suspend accounts that we reasonably believe belong to under-age users.
3. What Faltan is (and is not)
Faltan lets you record what you own, find what you are missing, and connect with other collectors to swap or sell physical collectibles. It is a tool and a meeting point — it is not a shop, a payment processor, an escrow, an authenticator, or a party to any deal you make with another user. Catalog data (names, numbers, set details) is factual reference information; prices shown are informational and may be outdated.
4. Your account
You are responsible for everything that happens under your account and for keeping access to your email secure. Provide accurate information and keep it up to date. One person, one account; do not impersonate others or use another person's identity. You can delete your account at any time from the app.
5. Acceptable use
You agree not to: break any law; infringe anyone's intellectual-property or privacy rights; list counterfeit, stolen or rights-infringing items; harass, threaten, defraud, spam or endanger other users (including any conduct that targets minors); upload malware; scrape, overload, reverse-engineer or circumvent the app or its limits; or use the app for anything other than personal, non-abusive collecting. Our Community Guidelines form part of these Terms. We may remove content and suspend accounts that breach these rules.
6. Your content
You keep ownership of the content you add (photos, listings, messages, profile). You grant Faltan a limited, worldwide, royalty-free licence to host, store, display and transmit that content only as needed to operate the service for you and other users. You are solely responsible for your content and confirm you have the right to share it. We may remove content that breaches these terms or the law, and we honour valid takedown requests — see our Notice & Takedown page.
7. Trades and the Marketplace
Trades and Marketplace listings are strictly between users. No money flows through Faltan and we charge no commission on any deal. The seller is solely responsible for ownership, authenticity, condition, description and any taxes; the buyer is responsible for checking before paying. Ratings are user-generated and unverified. Faltan does not organize, supervise or take part in any deal or in-person meeting between users and is not a party to them — you take part at your own risk; meet in a public place, take precautions and never pay strangers up front (see our Community Guidelines). This does not exclude any liability that cannot be excluded by law (clause 11). Report bad actors with the in-app tools or at legal@faltan.app.
8. Plans and subscriptions
Faltan has a free plan with no time limit. Paid plans, where available, only expand capacity (more collections, listings and visibility) — they never unlock safety features or charge commission. Charges are processed by the relevant app store or payment provider under their terms; prices may vary by country. Before any paid plan launches, at checkout we will show the total price including taxes, tell you that the subscription renews automatically (with the renewal price and interval) and how to cancel, and let you cancel at any time by a method as simple as subscribing. If you are an EU consumer you have a 14-day right of withdrawal; if you ask us to start a paid service immediately you may lose that right once it begins, and we will ask you to confirm this at checkout. We will give advance notice of any price increase and you may cancel before it takes effect. Downgrading never deletes your data. Refunds, where they apply, follow the provider's rules and your non-waivable consumer rights.
9. Intellectual property
The Faltan name, logo, design and software are ours and are protected by law. Third-party brands, product names and trademarks are used descriptively (nominative use) to identify the physical items you track; they belong to their respective owners and Faltan is not affiliated with them. You may not copy, resell or create derivative products from the app without our permission.
10. Service provided "as is"
Faltan is provided "as is" and "as available", without warranties of any kind to the fullest extent permitted by law. We do not guarantee that the app will be uninterrupted, error-free or secure, that catalog data or prices are accurate or complete, or that it will meet your expectations. You use it at your own discretion and risk. If you are a consumer, this does not affect the statutory warranties or conformity rights the law gives you that cannot be waived.
11. Limitation of liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow to be excluded — including your non-waivable rights as a consumer. Subject to that, and to the fullest extent permitted by law, Faltan and its operator are not liable for indirect, incidental, special or consequential damages, nor for loss of data, profits or goodwill, nor for any deal, payment, meeting or dispute between users; and our total liability is limited to the amount you paid us in the 12 months before the event (or, if you paid nothing, a nominal amount).
12. Indemnity
To the extent permitted by law, you agree to hold Faltan and its operator harmless from third-party claims and related costs that arise from your unlawful or infringing content, your trades or sales, or your breach of these Terms — except to the extent the claim is caused by us or does not result from your fault.
13. Suspension and termination
We may suspend or terminate access if you breach these Terms or the law, or to protect users or the service. Except where we must act immediately for safety or legal reasons, we will give you notice and, where appropriate, a chance to put things right, and we will act proportionately. You may stop using Faltan and export or delete your data at any time (see the Privacy Policy). Provisions that by their nature should survive (IP, disclaimers, liability, indemnity) continue after termination.
14. Changes
We may update these Terms for valid reasons — to reflect changes in the law, in how the app works, in our providers' terms, or to add features. For material changes we will give advance notice (at least 30 days where practicable) by email or a prominent in-app notice, stating when they take effect. If you do not agree, you may reject them by stopping use and deleting your account before that date. Changes apply only going forward, never retroactively.
15. Governing law and disputes
These Terms are governed by the laws of the operator's country of residence, without affecting the mandatory consumer-protection rights of the country where you live. If you are a consumer, you may bring proceedings in the courts of your country of residence, and we will only bring proceedings against you there. We are not obliged to, and do not currently, take part in consumer-arbitration schemes; if you have a problem, please write to legal@faltan.app first and we will try to resolve it in good faith.
16. Contact
Questions about these terms, or rights/takedown requests: legal@faltan.app. For general help: contacto@faltan.app. Who operates the service: see our Legal identity (Impressum) page.
17. Miscellaneous
If any provision of these Terms is found invalid or unenforceable, the rest remain in effect and the invalid provision is replaced by the applicable statutory rule. These Terms are offered in several languages; if the versions conflict, the version in your own language governs for you as a consumer. You may not transfer your rights under these Terms; we may transfer ours only to a successor that respects them.
Last updated: June 2026